Business Solutions & Software Group Blog

“What kind of computer have you got there?” For a novice computer user who knows very little about this sort of thing, being asked a basic question like this can be baffling. You don’t have to be embarrassed by your lack of technical prowess. Microsoft makes it easy to find out what you’ve “got under the hood.”

Wireless connections like WiFi can be tricky at times. Either they don’t work, the connection isn’t a very good one, or there are too many people using it for it to be effective. Whatever the reason, you can bet that there are people using your WiFi who shouldn’t be can be. This can lead to many problems including security concerns, slow browsing speeds, and more.

When a disaster strikes, you should be able to recover quickly and efficiently with minimal downtime. Unfortunately, for some businesses, things don’t work out quite so smoothly. If your backup doesn’t process correctly, you might be in a bind when it comes time to restore operations from your backed-up data. How does one go about troubleshooting a failed backup?

One of the best reasons to use Microsoft Outlook is the little-known Quick Steps feature. With Quick Steps, you can apply multiple actions at the same time to your email messages. Users that feel bogged down by their inbox will especially appreciate this email management tool.

It’s always important to know about what you’re investing in before you take the leap of faith. In the world of business and managed IT, we understand that jargon and abbreviations can potentially kill a sale. This is what we call “geekspeak,” and while it’s generally avoided as much as possible, it can cause some business owners’ eyes to glaze over and zone out.

Have you ever been working in Microsoft Word and needed to go back and check an edit you made, but you didn’t remember what you did, or where in the document you did it? Going back and reviewing your edits in Word is easy using the little-known Go Back command.

As the Internet of Things and BYOD make headlines in the technology world, more and more devices are connecting to wireless networks. While this means that technology continues to grow more mobile, it also means that threats are given new avenues to access countless devices, many of which might contain information of a personal nature.

Let’s face it: The Internet is filled with opinions, and several of them are undoubtedly wrong. Generally, most mature people will take these opinions with a grain of salt and move on. The other half of the population absolutely must respond. These responses are often less-than-friendly, and some of them are just trying to anger the original poster. We call these people Internet trolls.

If you feel like you’re having trouble communicating with your team, it’s probably because you are. In fact, it may be because you’re communicating with them the wrong way. By overhauling the way you approach small talk and office chit-chat, you can improve office intercommunication and your own public image.

Humans are self-serving, especially when it comes to the workplace, but that’s not necessarily a bad thing. In this day and age, people want more out of their workplace than just a decent salary and flexible company policies. Thankfully, it doesn’t have to be difficult or expensive to get everyone to enjoy their workday.

Android smartphones are at the top of the mobile market, but they have a flaw which some people don’t even realize is there - the lack of a recycle bin. Anything deleted is unlikely to be recovered, which can be seriously inconvenient for many people. What if you accidentally delete something important? Thankfully, there is a fix to this problem in the form of an app called Dumpster.

We all know the pains of having a laptop with low battery power, but sometimes it feels like you're perpetually plugging in your computer; even when it seems like the battery should last longer. These battery problems are common, but they aren’t an endgame for your laptop. There are several ways you can jumpstart your laptop’s battery.

It’s easy to get scatterbrained when things get busy. When this happens, you can forget important things like where you placed your keys, and where you saved your computer file. To help you out, here are some tips on how to locate a missing file. As far as your missing keys go, did you check underneath the couch?

It seems as if you can't go anywhere on the Internet without encountering some security violation, and there's a lot of discussion concerning how to keep your data safe. Undoubtedly, mobile devices will surely arise in the debate. Without a doubt, mobile devices are capable of vastly improving productivity while out of the office, but is this enough to offset the incredible amount of risk which comes with hopping from network to network?

When’s the last time you rebooted your PC or mobile device? If you’re drawing a blank to this question, then you should take the minute or two it takes to reboot as soon as possible (or 15 minutes if you’re still using Windows XP). To a computer, rebooting can be likened to getting a full night’s sleep; without it, performance will suffer.

Just for one second, try to imagine your life without your personal mobile device. Mobile devices has pervaded our very existence, and they are integral tools for connecting to your business’s network. But even with this colossal amount of data on the device, some people still manage to lose them. What would happen if your smartphone fell into the hands of one of your competitors, or even a hacker?

Whether you like it or not, email is a standard communication method used by businesses around the world. Sometimes it can be difficult to come up with the right things to say, especially when you’re under pressure to respond. Thankfully, with the right formula, writing a good email doesn’t have to be nearly as hard as you might think it is.

How often do you deal with your company-owned IT equipment? Some businesses keep detailed records of their equipment and use security measures and policies to prevent theft; but if your business doesn't protect its equipment, you could be digging a hole into your budget without realizing it.