Business Solutions & Software Group Blog

People use computers for almost everything nowadays. However, when they don’t work as intended it can be endlessly frustrating. Whether you have hardware that isn’t properly connecting, or you have software that isn’t responding the way it normally does, many times before you call for assistance there are things you can do to try and fix the problem, or at the very least, understand what the issue is. This process is called troubleshooting. Today, we’ll take a look at what it means to properly troubleshoot computer issues, and when it is your responsibility to look to the professionals as to not cause more problems than when you started.

When a disaster strikes, you should be able to recover quickly and efficiently with minimal downtime. Unfortunately, for some businesses, things don’t work out quite so smoothly. If your backup doesn’t process correctly, you might be in a bind when it comes time to restore operations from your backed-up data. How does one go about troubleshooting a failed backup?