Business Solutions & Software Group Blog

One of the most important decisions you’ll make for your business is how it manages communications. These days, you have advanced tools that can help you do more with less. Today, we’re covering one of those tools—Voice over Internet Protocol (VoIP)—and how you can leverage its powerful telephony capabilities to level up your business game.

In the digital age, IT support is a must-have for businesses. That said, traditional on-site support can be costly and inefficient.

Fortunately, we can now access remote IT support, like that which comes with managed services. It's a game-changer for small to medium-sized businesses. Let's dive in and discover the advantages of remote IT support.

Managed service providers, or dom4xs, are still far from a common household name. Considering how much value they offer businesses just like yours, however, we should be. We are an outsourced IT provider, but in reality, this is only a small part of the value we provide to our clients. Today, we want to highlight just how much you stand to gain from a fruitful relationship with us.

Whenever it comes time to implement a new IT project, it’s easy to get the better of yourself and let your excitement guide you. However, it’s important to note that you have to finish your implementation before it can yield results. Today, we want to discuss how you can use a managed service provider to easily complete any complex IT project and pave the way toward success.

Blockchain has increasingly become a technology you hear about, but you may not completely understand how it works. It’s often painted as a controversial technology because the corrupt behaviors of people managing cryptocurrency exchanges have put a negative sheen on the technology. The technology, however, has a wide range of applications across various industries due to its decentralized, secure, and transparent nature. Let’s take a look at a couple of the uses for blockchain. 

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

The future presents countless interesting and daunting challenges, one of which you might not necessarily expect: data preservation. Is today’s data storage up to the task of preserving information for the decades and centuries to come? Today we explore this interesting concept and some of the options businesses have at their disposal, at least for the foreseeable future.

Bear with me while I get a little nerdy here, but I recently finished the sci-fi novel series Remembrance of Earth’s Past by Liu Cixin. It’s also known as the Three-Body Problem series, and while I don’t want to spoil anything, the series is full of very interesting problems that future humans run into as they try to ensure their longevity in an apparently dangerous universe. One of these problems that got my IT brain spinning was archiving data that could potentially outlive humankind itself. It highlights just how fragile and temporary our modern data storage is, and it’s worth examining, because more and more of our things are built upon modern data storage, whether we realize it or not.

The modern business is heavily reliant on technology, perhaps more so today than ever before. In the wake of a pandemic that forced millions of employees to adapt to remote work, the need for technology and support has never been greater. Even as we transition back into business, as usual, it’s safe to say that remote technology is not going anywhere. Today, we would like to discuss how our organization was (and still is) helping businesses just like yours maintain operations through comprehensive IT support, even during the most difficult circumstances imaginable.

Since the beginning of the Coronavirus pandemic, remote work has exploded, and many organizations expect to continue it to some extent after the pandemic turns to an endemic. Let’s take a look at some of the technology choices your business can make to make your remote workforce more effective.

I bet you can’t name the amount of network switches at your office. How many licenses of Office do you have? Do you know if your router warranty has lapsed?

Nearly everyone uses Wi-Fi. Wireless gives people the increased flexibility to use their mobile devices in more places. If your business’ Wi-Fi isn’t set up properly, you’ll find that your coverage will be lacking. Today, we thought we’d give you a few tips on how to set up your Wi-Fi connection so that it works best for your business.

Your business’ wireless is an important factor to consider in your operations, which means that your choice of router is crucial for your overall success. Here, we’re going into a few considerations that you should keep in mind as you select your router.

Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.

Managing permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.

We’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

Ransomware is so common in the world of online threats that even the FBI has labeled it a massive threat to businesses of all kinds. Unlike other types of malware, ransomware has a unique return on investment that’s measurable and highly lucrative for hackers. A new variant of ransomware called Maktub Locker lures victims into a false sense of security by tailoring phishing emails to match their street address.

Today, more than two billion people use a smartphone. By 2020, experts predict that the smartphone market will reach over 70 percent of the planet’s population. In fact, more people own a smartphone today than have ever owned a PC, and more actual computing is done today using smartphone technology than using any other method! Driving this mobile revolution is the fact that smartphones have become affordable and present consumers with a wide array of computing options.

To become a grammar expert takes years of education--a luxury that few modern workers have. Thankfully, there are tools available online that can make anybody a grammar expert. One such tool is Grammarly, a free Chrome extension and web-based app.

Every piece of software released by Microsoft has an expiration date. Known as the End of Life event, this is when Microsoft ceases to support the software. It’s imperative that you stay on top of EOL dates for the sake of your company’s operations and data security. Take for example the dozens of software titles that expired just this past April.