Business Solutions & Software Group Blog

Technology touches nearly every facet of our lives. They make smart toothbrushes if you want it to touch every facet of yours. As a result of being such a tech-driven society, there were opportunities for businesses to set themselves apart by appealing to the incendiary demand for more. Today, we just wanted to point out that, while it has happened throughout the information age, today’s top tech companies are some of the most powerful ever. 

Whether you like it or not, 2025 could be a rough year, and not for the reasons you suspect. Businesses like yours might have a hard time with hardware acquisition, among other issues forecast by industry professionals. Today, we want to address some of the most significant issues on every industry insider’s mind.

Smart gadgets are everywhere these days—video doorbells, voice assistants, and even things like floss dispensers and breast pumps. While these devices are all very different, they usually share one big issue.

The U.S. Federal Trade Commission (FTC) is worried because many smart devices don’t tell you when they need updates—or worse, don’t offer updates at all.

Keeping your business technology running can sometimes feel like being on a treadmill—you work hard to keep things moving, but eventually, something breaks, and you’re forced to fix or replace it. You should try a technology needs assessment to avoid surprises and stay ahead. This process can help you figure out what’s working, what’s not, and how to plan for the future.

The New Year brings a sense of renewal—a chance to start fresh and set intentions for the year ahead. It’s also a time for cherished traditions, none more iconic than the famous Times Square Ball Drop. As millions watch the illuminated ball descend, signaling the countdown to midnight, few realize the rich history and technological evolution behind this beloved custom.

Keeping your data secure is more difficult today than in any time in history. Not only does everyone need to be vigilant in the way they operate online, they are constantly inundated with security-first protocols that can really get tiresome when you are working at a computer for dozens of hours a week. Unfortunately, this is the norm now and if you are not proactive when it comes to your cybersecurity efforts, you could find securing your business’ technology much more difficult.

If your business is still using tape backup, we’ve got news for you: you’re behind the times by a decade or two. Still, there might be some merits to using it, despite the overwhelming evidence that digital backup solutions like Backup and Disaster Recovery (BDR) are all-around better. Here’s why you might still use tape backup in today’s modern business world.

We’re willing to bet good money on the fact that your business suffers more technology problems than you’d like (but don’t hold us to that). Sometimes the problems are more complex, but many are simple and can be addressed quickly without the need for a professional. Today, we want to help you with some of the basics so you can know for sure when something is outside of your wheelhouse.

Ask yourself: “When was the last time I turned my phone off and back on?”

While restarting your phone might sound super basic, tech experts say it's a go-to troubleshooting trick. In fact, even the National Security Agency (NSA) suggests doing it every now and then.

It’s basically guaranteed that your business’ IT has increased in complexity as time has passed, not only giving you more capabilities and opportunities but also creating some challenges in terms of managing it all. When this is paired with nowadays’ more advanced threats, your business could be at significant risk. Let’s talk about how you can manage the complexity of your IT more effectively to prevent this outcome.

Downtime is the not-so-silent business killer, as the second operations go down in a meaningful way, all hands are on deck to figure out what’s going wrong and how to fix it. But wouldn’t it be great if you could prevent all of that chaos in the first place? That’s the end result we hope you take away from today’s blog.

The term “Internet of Things” refers to the countless Internet-connected devices out there. This includes the myriad devices that are used for manufacturing and distribution. Today, we want to highlight these devices and how they are used.

Planning business actions can be a difficult and time-consuming experience. What’s worse, things don’t always go to plan and it can really throw your business off. In today’s blog we advocate that the best thing you can do—especially when there is technology involved—is not to get too far ahead.

Have you ever been concerned about how your employees interact with your company’s technology, particularly in regard to security? If so, you’re not alone. Many companies are frustrated that their employees do not care as much about security as management or their IT staff, but this frustration can be addressed with the appropriate solutions and policies.

As technology becomes essential for most businesses, some companies feel pressure from their employees, customers, or their competitors to adopt the latest tools. While this may sound good, just because a new technology exists doesn’t mean it’s the right choice for your business right now. We’ve put together some tips on how to make smart decisions about technology to get the best return on your investment.

Cloud computing has seen some incredible developments in the past few years, giving businesses and individuals access to a wide range of powerful cloud options. These innovations have completely changed how we store, access, and manage data, offering organizations nearly unlimited computing options, robust scalability, and some pretty substantial cost savings. Today, we’re diving into some of the top advanced cloud solutions available today and what makes them so great for the growing business.

Has your business moved on from traditional telephone systems yet? Voice over Internet Protocol, or VoIP, is one solution that makes sense for your operations and finances. Today, we want to explore the many benefits that your business can leverage from VoIP.

Most business owners don’t have the right technology in place. We see it all the time. A company will call us because they are not seeing the returns they anticipated on their technology investment, and after the assessment, they simply don’t have the right tools in place.

Make no mistake about it, electing the right technology for your business is crucial for success. In today’s blog, we provide four tips to guide you in making the best choice.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

There is an important distinction in business between knowing what a problem is at the moment versus what a problem might be in the future. It’s crucial that businesses understand how to assess the risk of situations and determine what must be addressed immediately. Today, we want to help your business determine these problems and flip the script on them, turning them into opportunities for improvement.