Business Solutions & Software Group Blog

If your business is tired of dealing with distorted audio, dropped calls, and general telephone bill chaos, you’re not alone. Countless small businesses are in the same boat, struggling against their telephone provider as they try to run their business in a more efficient manner. Voice over Internet Protocol, or VoIP, offers a comprehensive solution to this dilemma, provided you take the time to implement a system that works for you.

That’s what we’re going over today—how to find the right VoIP solution for your SMB and avoid the five most common mistakes they encounter when doing so.

If your company's main computer system completely crashes—we’re talking total shutdown from a dead hard drive, a nasty virus like ransomware, or someone majorly messing up—what actually happens?

For a lot of businesses, the plan is that one dusty external hard drive they plug in at the end of the day. That's not a plan; it's a wish… and when everything goes dark, wishing won't save your job or the business.

One of the most frustrating parts of working in any word processor is adjusting your text size—especially after you copy and paste content into a document. The formatting gets all out of whack and you’re left to pick up the pieces. One way you can make it easier to fix your formatting is to copy and paste as plain text into the document. We’ll show you how.

While remote work presents many benefits, it has also created challenges, particularly due to the lack of visibility you have over your employees—at least physically. While you hope that trust is enough to carry your business, hope is not a plan for employee productivity. You’ll also need tools and methods to monitor your team so you can hold them accountable. We’re here to deliver the fix to your employee productivity needs.

Have you ever wondered why your Wi-Fi is great in one room but practically non-existent in another? You've got a powerful Internet plan, a modern router, but are still experiencing those frustrating dead zones or sluggish speeds. Today, we’re going to tell you that one of the most overlooked, yet critical, factors isn't your Internet provider or router model; it's simply where you put your router.

The placement of your Wi-Fi router can make or break your home Internet experience. Let's dig into the optimal spots and common pitfalls to ensure you're getting the most out of your connection.