The modern business is heavily reliant on technology, perhaps more so today than ever before. In the wake of a pandemic that forced millions of employees to adapt to remote work, the need for technology and support has never been greater. Even as we transition back into business, as usual, it’s safe to say that remote technology is not going anywhere. Today, we would like to discuss how our organization was (and still is) helping businesses just like yours maintain operations through comprehensive IT support, even during the most difficult circumstances imaginable.
Remote Monitoring and Maintenance
One of the main principles of managed services is that, if you can do something remotely, you absolutely should. Remote monitoring and maintenance, or RMM, allows us to perform most of the tasks you might expect an in-house IT department to do, such as network management or deploying patches/updates, and even providing technical support. RMM allows us to identify inconsistencies within your network, such as issues with your hardware and software solutions, and resolve them remotely without the need for an on-site visit. This means that we can address issues in a quick and efficient manner so they do not progress into bigger, more time-wasting problems in the future.
Here are some of the biggest and best benefits that RMM allows your organization to leverage to its advantage.
Proactive Maintenance
Preventing issues from becoming bigger problems later on down the road is an attractive notion for businesses. In regards to RMM and managed services, we aim to resolve all issues related to your network, and trust us when we say we’ve seen it all. Most of these issues can be solved before they take a toll on productivity, meaning that instead of worrying about maintenance and management of your network, you can focus on doing your job.
Minimal Downtime
Downtime can make or break a business. A downtime event is any time your business cannot maintain operations as usual. It does not matter whether it’s due to a cyberattack or hardware failure; anytime your business cannot operate as intended, there is a loss of revenue resulting from said downtime. Remote monitoring allows you to take a proactive role in preventing downtime by addressing issues before they can lead to a downtime scenario.
Enhanced Security
Many threats can work their way into your network and cause untold damage over time. This is where RMM can come in handy. With RMM services, you can keep a watchful eye on your network and keep the threats from infiltrating your network in the first place. This preventative action is key to minimizing the negative outcomes from security threats.
Streamlined Costs
Let’s face it: technology is expensive. If you take care of your technology now, you can avoid the costs of replacing it prematurely. Proactive maintenance makes it easy for your organization to perform the necessary maintenance, providing your technology (and your budget) with greater longevity. RMM takes all of the guesswork out of this process; we take care of the maintenance and keep your technology in proper working order so you don’t have to.
The longer you wait to implement our managed IT services for your business, the more opportunities there are for your business to suffer from unforeseen technology challenges. To get started with Business Solutions & Software Group, reach out to us at (954) 575-3992.
