Business Solutions & Software Group Blog

Back in 1995, scammers pulled the first phishing attack. They took the identity of AOL employees and requested the billing information of users through instant messaging. More sophisticated phishing attempts have evolved over the years, culminating in the commonly-seen email phishing attack, which tricks users into handing over personal or sensitive information. Phishing attacks can be seen through, so we’ll show you how you can identify threats before they become a problem.

Is your web browser running as well as it should be? Sometimes you might experience situations where your browser freezes or crashes. If your web browser starts acting up, you can troubleshoot what’s wrong by trying to clear the cache.

Spyware is a form of malware that can quickly become a big problem. For today’s tip, we’ll go over exactly what spyware is, and how you can keep your business safe from it.

Anyone who has taken a stroll through YouTube knows that people love to upload music to the video sharing website. However, YouTube doesn’t inherently offer a built-in repeat function for playing videos, so if you want to watch a video multiple times, you’re out of the loop. Fortunately, there are numerous online services that allow you to repeat videos.

No matter how much we wish it weren’t so, all PCs have limited amounts of storage space on them. This means that the user will eventually run out of space, and they will have to find a way to resolve this issue as soon as possible so as to avoid unsaved work. Plus, your performance will take a hit, so it’s best to look for a way to resolve this issue. Thankfully, a free tool like WinDirStat can help you free up space by identifying where all of your free space is being taken up, and how you can make some wiggle room with your PC’s largest files.

You know Microsoft Word as a word processor that lets your organization compose documents. Yet, you may not know the extent to which you can use this application. You might be surprised to hear this, but you can even perform mathematical calculations using Microsoft Word!

You might spend a significant amount of time thinking about your business’s security practices, but the same can’t be said for your organization’s employees. Unless you give them a reason to care about security, they likely won’t. The resulting apathy could eventually become serious problems that could hinder operations in the long run, or worse, expose your business to threats that could put your employees and your clients in danger.

It doesn’t matter what your role is within your organization--you’ll still be using the same hardware solutions to accomplish your daily tasks. Keyboards, wireless mouses, external microphones, and just about any normal USB device, all use drivers that allow for device compatibility. Unfortunately, if these drivers aren’t installed and kept up-to-date, your technology’s performance can suffer, as well as your productivity.

Mapping the known world has long been an endeavor sought by explorers, but thanks to a relatively recent tool called Google Maps, anyone with knowledge of a smartphone can see the world at a glance. Granted, Google Maps isn’t the easiest tool to use, but if you follow these tips, you’ll feel like you have the whole world in the palm of your hand… literally.

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

Customer service can be tricky to gauge sometimes, as you don’t often hear about a consumer’s experience unless you provide exceptional service, or if you’re not providing good enough service. The problem here is that, unless you do something to improve the customer service you provide, you could very well lose them to your competition. What are some steps that your business can take to improve customer service?

It can be hard to accomplish work in a timely manner when your technology is a haphazard mess. To help with this, we’re devoting this week’s tip to three ways you can improve workflow by organizing your technology.

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

How many ways can you think of to share a file between two workstations? The more ways you know how to share a file, the less chance there is that you’ll be stuck without access to critical files due to an Internet outage. This week’s tip will inform you of four different ways to help your business share files.

Let’s say that you’re in the comfort of your own home working on a major project that needs to be completed before you turn in for the night. However, the moment you take out a tablet or laptop, your toddler runs up to you, curious about what you’re trying to do. This makes it rather difficult to get anything done, especially since most toddlers suffer from what’s known as the “mine” syndrome.

The Internet of Things is quickly becoming a major part of today’s consumer-based industry. One of the best examples of this is the use of smart car technology. A great example of this comes from a company called Zubie, which sells a handy device meant to provide car owners with tracking analytics, access to diagnostic systems, and even the capability to connect to Wi-Fi.

Does your business understand the importance of having a long-term IT budget? Your organization needs to be privy to the latest technology trends, which can change drastically depending on the year’s developments. Does your budget take into account the current value (or lack thereof) of your organization’s technology assets? Do you think about where you want to be in the future? If this sounds like too much to handle, the consulting service of an IT professional will provide you with an accurate plan.

Workplace meetings have a reputation of being a minor, yet necessary inconvenience. Although, that doesn’t mean meetings can’t be improved upon and made less annoying and more productive. With the following tips and tricks, you can approach your meetings differently and get the most out of them.

You don’t have to be a large enterprise to implement a security system in your office, and there are plenty of practical reasons to have one. How would you know if an employee made off with company hardware, or how much time are your employees wasting when nobody's watching? For concerns such as these, security cameras are a practical solution.

Have you ever been taken aback by a stunning photo that appears when you lock your Windows 10 PC? While it’s nice to look at, you might notice that this photo changes every now and then. Have you ever seen an image so wonderful that you’ve wanted to download it and make it your desktop image? Well, with this week’s tip, you certainly can!