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Michael DeMarco

Business Solutions & Software Group has been serving the Coral Springs area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Support Tech that has servered South Florida for 16 years helping our customers grow through the use of technology and streamline process changes weather it be from simple hardware implementation, software recommendations or custom software applications.

How Your Business Would Benefit From Help Desk Support

b2ap3_thumbnail_call_center_options_400.jpgWhat if you can have one employee who’s dedicated to receiving calls and answering tech support questions from the rest of your staff? Essentially, someone having this role would be like a help desk for your business. If you don’t think you can afford filling in a seat like this, consider how much time/money a move like this would save you if employees didn’t have to waste time seeking out needed information.

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Tip of the Week: How to Know For Sure When Your Email Has Been Read

b2ap3_thumbnail_mail_track_400.jpgOne nail-biting aspect about email is that you’re never sure if the person you sent your message to has actually opened it and read it. This is especially the case if it’s an important message. When you don’t hear back as quickly as you’d like, you then begin to doubt if the message was ever even received, which could lead to unnecessarily contacting them by different means. This only looks desperate. To calm your nerves, there’s an extension for Chrome that tracks details like this for Gmail.

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Gamification: Make Business Fun for Everyone

b2ap3_thumbnail_office_gamification_400.jpgFun is often misconstrued in the workplace and identified as being unproductive, or even lazy at times. However, more businesses than ever before are embracing the power of fun and letting the creative juices flow. Using game-like elements to achieve your business’s goals, or to improve operations, is called gamification, and you can take advantage of it.

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IBM’s New Silicon-Germanium Alloy Chips Will Exponentially Change Computing

b2ap3_thumbnail_ibm_processor_400.jpgIn July, IBM announced the development of a computer chip that’s four times more powerful than anything currently on the market. As cool as this news is, what makes it extra exciting is the fact that it’s an ultra-dense chip. Developments like this will be the driving force behind the advancement of computing, well into the next decade and beyond.

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Tip of the Week: 6 of the Most Useful Cortana Commands

b2ap3_thumbnail_cortana_for_windows_400.jpgWho is Cortana? Windows 10 users all over the world are finding this out as they turn to Microsoft’s newest personal assistant with their important questions. One thing we know for sure about Cortana is that she can do a lot more than just search Bing. Here are six useful things you can have Cortana do for you.

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Latest News

Our Site Has Launched!

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Welcome to Our New Site!
We are proud to announce the unveiling of our new website at Business Solutions & Software Group!

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Learn more about what Business Solutions & Software Group can do for your business.

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Call us today    (954) 575-3992

10211 W Sample Road
Suite 114
Coral Springs, Florida 33065

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