Business Solutions & Software Group Blog

Technology is a great tool for businesses to keep up with the times, so to speak, and one way organizations have adapted to evolving needs of their clientele is through AI. Healthcare technology, in particular, can leverage AI and its benefits in unique ways. Today, we want to explore some of these benefits and how healthcare organizations can use AI to provide better quality services to their patients.

Your business should actively work to maximize its customer potential, and the only way to do this is through a customer relationship management tool, or CRM solution. If you’re using a CRM to the best of your ability, you can use your existing client base to make more money while also bringing more leads to the table.

The Windows 10 operating system was a major achievement for personal and business computing after the debacle that was Windows 8 (and the 8.1 update). Now that Windows 11 has taken the computing world by storm, Microsoft is getting ready to retire Windows 10. Today, let’s go through everything you need to know about Windows 10’s end of support.

True to its dedication to innovation and pushing forward, Microsoft has made efforts to improve its artificial intelligence platform, Copilot, a real wonder to behold. Today, we’re examining the fact that it is integrated right into the Windows operating system and the features it offers, as well as how you can use it during your typical day-to-day, both in-office and at home.

You likely have employees who work outside the office at least some of the time, if not working remotely all the time. Therefore, you owe it to yourself and your business to equip your team with the tools and resources they need to be successful. We recommend that you carefully consider the technology you provide for your employees, especially when they work out of the office part of the time, as well as how your team will access these tools and resources.

Your business is bound to evolve over time and this means that you need to find services that work to meet your business’ changing needs. One of the best ways to do this is to partner with a managed IT provider. Let’s take a look at how a partnership with an dom4x can help the small and medium-sized business.

The value of your business is directly linked to the data it gathers. Neglecting to leverage this data means leaving potential revenue untapped. Small and medium-sized businesses (SMBs) must seize every strategic advantage available, and harnessing big data is a powerful way to outpace competitors. Let's delve into how big data can revolutionize your operations.

Technology is important to almost every organization nowadays. Still, depending on their situation, they may run into problems acquiring the technology that truly allows them to get over the hump and be as efficient as they possibly can be. Let’s take a look at three ways you can stretch your IT budget.

Networking equipment can be complicated, particularly for complex networks designed for business technology. Today, we want to take a look at some of the more common networking equipment out there so that you can better understand what goes into managing and maintaining your business’ operations and infrastructure.

Foldable technology is still a relatively new thing in the smartphone market, but they are interesting and worth discussing in a costs-to-gains context. Let’s look at the true value these devices have for SMBs, who they are being marketed to, and what they might be capable of.

SMBs need to prioritize data security and privacy throughout their operations, but the type of security will depend heavily on the nature of that data. Some of the variables include the specific types of services offered, industry regulations, and the types of transactions accepted. Here are some of those types of data and how they should secure that data.

Does your business struggle with its old landline phone system? Despite telephony being a tried-and-true business technology, even to this day, it’s an aging system that can be improved significantly through the use of a Voice over Internet Protocol (VoIP) solution. Let’s go over some of the most significant benefits of VoIP and how your business can make the most of it.

The fact is that not a lot of people would describe technology as “fun,” especially in business. If you were to poll the average person about the technology they use while doing business, they would have fewer superlatives than complaints. However, do you know what is “fun?” Making more money, and technology can definitely help with that. Let’s look at some of the common technologies that are assisting businesses in improving. 

Artificial intelligence has become pervasive in application development over the past few years, and, as a result, it has presented businesses with a whole new set of opportunities to promote efficiency and reduce costs. In today’s blog, let’s go through some of the ways AI is affecting business. 

Today, technology stands out for its remarkable pace of growth and continuous innovation. I really mean continuous. Nearly everything that has been developed is eventually improved upon, until something new comes along and replaces it. If an improvement is good enough, especially if it is seen as indispensable, it will often transcend the initial invention. This has happened many times over the years. 

Blockchain has increasingly become a technology you hear about, but you may not completely understand how it works. It’s often painted as a controversial technology because the corrupt behaviors of people managing cryptocurrency exchanges have put a negative sheen on the technology. The technology, however, has a wide range of applications across various industries due to its decentralized, secure, and transparent nature. Let’s take a look at a couple of the uses for blockchain. 

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

Artificial Intelligence may seem like a concept straight out of science fiction, but its practical applications often extend beyond the realms of entertainment. Consider Operation Green Light, an initiative spearheaded by Google that delves into the realm of AI for traffic control with a focus on its environmental impact, aiming to contribute positively to society.

If you want your business to succeed, you’ll need to make sure you have a data backup solution in place. Additionally, this data backup solution needs to have two specific metrics nailed down: recovery point objective (RPO) and recovery time objective (RTO). Let’s discuss what these metrics mean and why they are so important for data recovery.

A lot of businesses are choosing to embrace some semblance of remote work. This has made networking your business simpler. If your staff is coming and going from your office, you can, by all practical means, avoid using cabled hardware in the front of your business. Unfortunately, most businesses do need to have some workstations and other IT connected and it can get messy quickly.