Technology has assumed a central role in the operations of most businesses. You may already consider yourself well-versed in various aspects of business-related technology. Today, we'd like to explore five cutting-edge technologies that not only happen to be trending but also offer significant benefits for businesses.
When you think of innovation, data backup isn’t always at the top of the list of subjects that come up. As the demand for data security and redundancy grows, however, we are beginning to see some interesting innovative features being added to data backup. Let’s take a look at three interesting new features future data backup systems will include.
Businesses that provide a service rather than a physical product will know all too well how often they require specific software solutions to manage operations. They also use these tools to provide excellent customer service and support. Let’s go over some of the most common and helpful software that a service business might implement.
With CRM tools, businesses can manage their relationships with customers by tracking interactions and automating sales throughout the marketing process. It’s one centralized application for a business’ operations that can dramatically improve the way a business interacts with clients and customers.
An online appointment scheduling software can help clients book appointments with individuals through a convenient online portal. It’s helpful to integrate a tool like this into your CRM or project management software, too.
Since businesses offer services, it makes sense to have a service management software to help with things like scheduling field visits, managing work orders, or tracking technician locations.
If you can use tools to make your billing, invoicing, and payment processing easier, you’ll be doing your business and its finances a huge favor in the long term.
With customer support and helpdesk software, businesses can better work with customers through support tickets and a communication portal that improves transparency.
Projects will be your service model’s lifeline, so being able to manage and track them, along with any resources they might require, will allow your organization to collaborate better.
Collaboration tools will let your organization build solid internal and external communication channels with employees and potential clients.
If you can make financial transactions, expense tracking, and financial reporting easier, you’ll be able to keep your organization as profitable and organized as possible.
With a feedback and review management system in place, you can get feedback from clients through online reviews, giving you ways to maintain your reputation and share the great work you do.
If you need to track internal products, orders, shipments, and purchases, you’ll want to make sure you have specialized software to keep everything organized.
Data analytics tools can give you reporting capabilities to make better decisions. If you use this information appropriately, you can ensure that your business makes the best use of all resources at its disposal.
Business Solutions & Software Group can equip your business with all the technology tools it needs to succeed. To learn more, call us today at (954) 575-3992.
Every business faces two crucial IT decisions: selecting the appropriate hardware for its operations and determining when it's time for a hardware upgrade. In today's landscape, there's a plethora of choices available to decision-makers that were previously unavailable. While this provides more options, it also makes hardware decisions both easier and more complex due to the numerous factors to consider. Let's take a look at some of these factors today.
In computing, there is no bigger issue than the integration of artificial intelligence (AI). It is seen as fundamental to the future of modern computing. Many organizations have invested in the development of this technology, and as expected Microsoft has been one of these companies. This week, we take a brief look at how Microsoft is advancing AI.
Your business relies on data to function, and losing this information could be a death sentence for your business without a data backup in place. Today, we want to explore why data backup is such an effective and important part of a business continuity plan, as well as how you can ensure that you are implementing the most important practices in regard to data backup.
With technology, you can take just about any facet of running a business and make it more efficient, including your sales processes. Let’s look at some of the ways that businesses can utilize technology to give their sales teams a boost.
Technology has changed countless aspects of both everyday life and business operations. In today’s blog, we want to share one peculiar aspect of technology development that you might not have considered: infrastructure. How has IT allowed for greater delivery of services and utilities? Let’s explore this topic in greater detail.
The IoT—the Internet of Things—has proven itself to be valuable to various industries in equally varied ways. This value comes from the increased insights into the business’ utilities and how cost controls can be implemented to improve the management thereof. Let’s discuss how this works.
When a business needs to improve processes, they might turn to technology as a means to solve specific operational challenges. However, the implementation of technology is only as effective as the technology is at resolving the aforementioned problem, and if it doesn’t solve the specific challenges of the business, implementing new tech could potentially hold a business back. Let’s look at how you can implement the right technology for your organization for long-term success.
Running a business is expensive, no doubt about it, and one way that you can circumvent at least part of these expenses is by implementing a Bring Your Own Device strategy for your business. Not only can it save you money, it can also be more sustainable for the environment and improve productivity. However, you first need to address the elephant in the room: security.
Point of Sale devices, or POS devices, are crucial for many businesses—particularly in the retail or customer service spaces. Like other industries and technologies, they have developed over time and are now massively important to the continued success of businesses. Let’s look at four important factors to consider when you’re looking to replace your POS systems for your business.
Businesses rely on their hardware in order to maintain their operations. Perhaps obvious, but no less true for it. This makes it critical that you do everything you can to keep your hardware in fighting shape. Computer equipment doesn’t last forever. In turn, this will require you to implement a hardware refresh cycle.
Let’s go over what a hardware refresh cycle is, what it allows you to do, and how to go about planning it.
The world of network security is vast and complicated, even without all of the misinformation out there about how to keep your business safe and your accounts secure. One particular facet of network security misinformation comes in the form of web browsers, or rather, myths that people think about how they are used which could leave them vulnerable to hacking attacks.
We’re here today to address three of the most common myths about browser security that we think you’ll be interested to know.
The Internet of Things, or IoT, is one aspect of technology that has continued to grow and foster innovation over the past several years. These devices are being integrated into our technology-driven society in previously unimaginable ways, and that includes your business. How might your organization implement IoT devices, and what do they mean for the future?
Over time, your technology will start to deteriorate and grow less effective, placing a stopper on your maximum amount of productivity that was not there before. This can impact your organization in unexpected ways, and it can make downtime more of a probability. Let’s look at how you can tell when your technology is outdated and you need to invest in some new hardware.
One of the best things about technology is that it does quite a bit to level the playing field. Smaller businesses can effectively do the work of larger enterprises because they have access to similar technologies. Additionally, technology goes a long way toward helping businesses manage their customer relationships, a key component to any revenue-seeking endeavor. Today, we put together a list of four technologies every small business needs.
The big problem with technology is that it develops at such a fast pace that, before you know it, today’s shiny new toy is tomorrow’s dusty old thing. That said, innovation has slowed considerably in the past couple of years, yet the ability to know when your technology starts to hold you back is still a valuable skill to have. We’re here to help you determine when that point occurs where your technology that used to be the cream of the crop, is now keeping your organization from achieving its full potential.
Business technology often takes advantage of the Internet of Things for greater connectivity and connectedness. One IoT technology that your business can utilize is the RFID sensor, which is a tag that can help you streamline processes around your office. Let’s discuss how RFID technology can be used in the context of a modern business.
Business has changed, and so too has the technology we use to fuel it. Businesses are utilizing mobile devices to get even more work done both in and out of the office, and as such, it’s a bit difficult to disconnect work life from real life. Let’s look at how mobility has changed the conversation about work and how that perspective has changed over time.
Business Solutions & Software Group has been serving the South Florida area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
10211 W Sample Road Suite 114
Coral Springs, Florida 33065
Mon to Fri 9:00am to 6:00pm
