Michael DeMarco

For small businesses with a more limited budget and access to resources, technology management can be a major pain point. Fortunately for these small businesses, they have access to a tool that allows them to compete with larger organizations: managed IT services. A managed service provider can help a good small business become a great small business, and it all boils down to the way that technology is managed.

The cloud is used quite often in the business world, but different organizations use it in different ways. Some might use it to support a remote workforce, whereas others might use it to get around the up-front capital expenses of purchasing software licenses through the use of “as a service” offerings. Regardless, the cloud is capable of solving countless problems for the modern business, but only when it is implemented in a calculated and intentional way.

Some organizations are under the impression that they could keep operations moving without their IT infrastructure, but it would simply make doing business impossible. Therefore, it becomes critical to know when to invest in new technologies that can improve operations. Here are some of the critical considerations that any IT decision maker should keep at the top of their mind when looking into new technology for a business.

As one of the world’s most utilized word processors, Microsoft Word remains at the top because it provides organizations with the tools they need to be effective. Some of these features come in the form of keyboard shortcuts, templates, and save formatting, many of which are not known to employees. Here are some quick Word tips to help your employees be more effective with this software.

One of the best ways you can improve operations is by building a knowledge base consisting of policies, procedures, and any other information that needs to be accessed by the people who work for your organization or utilize its services. It’s well-known that businesses that have well-documented policies and procedures have less difficulty bringing new talent on board, experience fewer operational problems, and provide great resources for employees, customers, and vendors. Let’s take a look at what goes into creating a successful working knowledge base.