Business Solutions & Software Group Blog

When you experience technical difficulties, do you have a process in place to make sure that the problem is resolved in a timely fashion? This process is known as troubleshooting, but it can be a lengthy process when pulled off correctly. Let’s make sure that your staff are all on the same page with the five critical steps of troubleshooting any problems your business encounters with technology.

We know that cybersecurity isn’t the most interesting topic in the world, especially for a small business owner, this doesn’t diminish its importance. If you fail to adequately protect your business, even a low-profile SMB can fall victim to a cyber threat. It’s your job as the business owner and thought leader to make sure this doesn’t happen.

Isn’t it incredible how some people can build bad habits over the span of several years, then break them and replace them with better ones? It might look like it’s easy, but the reality of the matter is that building bad habits and replacing them is an incredibly difficult and time-consuming process. The brain literally undergoes physical changes during this process, and it’s all thanks to a neuroscientific principle called neuroplasticity.

Can you remember the last time you took a good hard look at your organization’s technology? Chances are they might be getting on in years. You will need to know just how outdated this technology is if you want your company to succeed long-term. Let’s have a discussion about the importance of upgrading your technology, as well as how you can make that determination.

The cloud can be a huge part of any successful business, so long as you are able to keep control over it and utilize it to your business’ advantage. Centralized authority over your organization’s cloud access controls is critical to keeping it safe and functional. Let’s go over what this means and how you can achieve it.

Phishing emails have been around for quite some time, and for their entire existence they have gotten the better of even the most seasoned employees. What exactly contributes to their success? What kinds of subject lines go into creating a phishing email that users find to be convincing enough to actually want to click on and follow through on? Let’s take a look at a recent study that might glean some insights into this.

If you haven’t already gone back to the office for your work duties, are you ready to do so? Research shows that employers and employees have very different answers to this question. Why is this the case?

When it comes to network security, businesses need all the edges they can get, especially since cybersecurity as an industry is one which is rapidly adjusting and responding to various threats, as well as their responses to those security measures. One way in which security researchers have attempted to subvert this security rat race is through artificial intelligence measures, a trend that promises to change the way businesses protect themselves for the better.

In a zero trust network, you trust nobody, no matter how long they have been around or how invested they are in your organization’s future. Everyone’s identity on your network must be verified, a concept that has been quite helpful in limiting data breaches. Today, we are going to discuss the National Institute of Standards and Technology’s definition of zero trust and what they recommend to businesses wishing to implement it.

Authentication is one of the most important topics on the table for discussion this year, particularly in regards to how the need for secure data access has been increased considerably during the COVID-19 crisis. How can you make sure that your data is being accessed in a safe and secure manner while also verifying the identity of whoever accesses it? Voice-based authentication might be one option. 

Even if virtual private networking is not a household term, it is, if nothing else, seemingly a pretty straightforward concept. However, there are certain complications that can make it a little difficult to understand for some users. Take, for example, the fact that there are two different types of VPNs. Let’s take a look at what makes them so different and which kind your business should prioritize.

Whether we like it or not, there is a lot that can go wrong in business, much of which could prevent you from accessing your company’s data infrastructure. Let’s explore some of the different scenarios in which your business will be glad it has a data backup and disaster recovery solution in place.

How much does your business spend annually on data storage and data warehousing? Considering the fact that we live in a society where immense amounts of data are stored and housed online, you might be surprised by how much you actually spend on this incredibly important aspect of running a business. In fact, we’re willing to bet that you’re spending too much.

Have you ever tried to send large files, like video files, via a service like email? It simply does not work. For cases where you need to send multiple files or those that are larger, attaching them to a message is not going to cut it. In instances like this, you can compress files using the built-in tools found in Windows 10.

The desire to implement new technology for your business is born from the desire to solve some sort of problem, such as issues with productivity or operational inefficiencies. The end result should be progress and forward momentum that allows you to improve your business, not over-complicate your infrastructure and bog it down with unnecessary technology.

When you think about technology maintenance, how often do you tend to address issues with your infrastructure? Do you wait for something to go wrong before addressing it? If so, you are going about technology maintenance all wrong. When you take this break-fix approach to your IT infrastructure, you run the risk of serious complications that could result in expensive downtime and costly repairs.

Google Workspace, the solution formerly known as G Suite, is an extremely popular productivity suite in the business world. Just like other productivity solutions and tools, there are plenty of keyboard shortcuts that you can leverage for maximum efficiency. Let’s take a look at some of these shortcuts that you can use for Google Workspace.

There’s a lot to consider when it comes to cloud computing… a lot more than many people might anticipate. Let’s hash out what is really required when it comes to properly managing your cloud resources.

The Internet of Things, a collective term for the countless connected devices out there that have traditionally not been connected to the Internet, is a vast and dangerous territory for businesses to cover, perhaps now more than ever before. Unfortunately, this massive group of connected devices also tends to make itself a target for hackers who want to leverage these devices to their advantage. A recent hack shows just how much hackers can stand to gain from infiltrating these connected devices.

Chances are, you’ve at least heard the term firewall before. A fairly recent term, it was first used as a computing term in the 1983 movie WarGames before it was ever introduced into mainstream computing. Thanks Matthew Broderick! Since then, the term has expanded and grown to include a variety of approaches. Let’s dig into what a firewall does, as far as each of the various types are concerned.