Business Solutions & Software Group Blog

The cloud is a technology that can fundamentally change how a business operates, and in many more ways than one. We wanted to review what the cloud is and touch on the utility it can bring in pursuit of various operational goals and needs.

Effective communication is crucial in business, as it provides a platform to address customer concerns. In today’s blog, we’ll explore why Voice over Internet Protocol (VoIP) is one of the most valuable technologies any organization can implement.

Passwords. You might hate that you have to remember them, but they are still an important part of your security infrastructure. Today, we want to highlight some of the common passwords people use, why using them is a bad idea, and what you can do to nip this problem in the bud.

In the pursuit of harnessing data effectively, businesses use various strategies like business intelligence and artificial intelligence integration. Accurate and reliable data is very important. Wrong data can cause mistakes and give wrong information. Thus, understanding how to clean or scrub data is essential for anyone involved in business intelligence or AI. This guide will explore data cleaning and provide a simple starting point.

The smartphone is right there with your car keys and your wallet with the must-haves when you leave the house. You’ll also find yourself laying on your couch or in bed staring at it for an hour. They are a tool that everyone seemingly uses all the time, and can be a huge benefit for individual productivity.

Technology is crucial for business operations today, regardless of a company’s size or growth. Therefore, it is vital that the IT infrastructure can adapt to changes in business scale.

Let’s discuss why having an IT infrastructure that fits your business is important and explore best practices for tailoring it.

Sometimes, the most straightforward tips, like the Undo button, can be the most powerful. If you mess up, most Windows programs (and other visual programs) let you undo what you did before. Today, we want to remind you of Undo and Redo, as well as three other essential keyboard shortcuts.

Today’s businesses need to have access to IT expertise. It is not a stretch to say this in our highly tech-reliant modern society, as business technology has become a legitimate advantage for organizations of any size to utilize against their competition. However, how confidently do you know what to look for in a job candidate?

Let’s go over the expertise—in both hard and soft skills—that you want any IT professional you depend on to have.

Productivity fuels your business and its profits, so it makes sense to consider it when examining your business’ performance. Small and medium-sized businesses, or SMBs, have opportunities to improve operations through the use of productivity technology. Let’s explore some of these strategies!

Choosing the right antivirus solution for your business can be confusing, especially with products that have similar names. Microsoft offers two distinct versions of Defender: Windows Defender and Microsoft Defender for Business. Let's break down the differences to help you make an informed decision.

Today’s businesses have access to greater capabilities than ever before, largely thanks to the development of scalable and budgetable cloud computing. One of the most well-known cloud providers is Amazon, via Amazon Web Services, as it offers various options for businesses, covering multiple needs that businesses commonly have.

Let’s talk about some of the needs that AWS can help you fulfill.

Regardless of your industry, size, or business model, you must satisfy your customers and clientele. Your business’ survival ultimately depends on your ability to do so effectively.

In light of this, embracing every opportunity to deliver for your audience makes sense. One means of doing so is through modern business technology. Let’s discuss one of the options available to you—customer relationship management—and why it is so helpful.

Businesses rely heavily on technology and data to keep running smoothly. But what happens when disaster strikes? Whether it’s a natural disaster like a hurricane or an unexpected event like a cyberattack, businesses need a plan to keep going. This is where disaster recovery comes in. Let’s break down what disaster recovery is and why it’s vital for business continuity.

It’s no secret that things are more expensive nowadays, making it important that businesses have access to the technology needed to generate revenue. Without this access, a business suffers downtime and all the challenges it brings… not something you want to do.

Let’s consider why downtime happens, the scale of its costs, and what can be done to avoid it.

If you are like me, you probably suffer from the affliction known as “you’ve got too many browser windows open, and each one of those browser windows has too many tabs.”

Unfortunately, this affliction is chronic, and no cure is in sight. However, if you have specific tabs that you need to reference frequently throughout the day, there is a really neat trick for breaking them out, giving them their own icon, and making it much faster to access them when you need them.

We all want our businesses to succeed… that’s generally the point of running one. However, this will require you to set the right goals and do so correctly.

Let’s walk through the process you should follow to accomplish this.

Google Alerts can help you keep track of all kinds of topics you might be interested in. Basically, the tool offers you a way to stay up-to-date on content related to specific keywords that you set. Today, we want to discuss how you can use Google Alerts and set it up.

Laptops are old news in the business world, but the technology that now powers them is impressive to say the least. You can get just as much done with a laptop as you could with a powerful, resource-intensive desktop just a couple of years ago. But how do Chromebooks fit into the mix? Today, we want to discuss the difference between a Chromebook and a typical laptop, and why you might consider one over the other.

A lot is made of the rising costs that everyone is seeing over the past several years. This inflation extends itself for IT-related downtime as well. Now that most businesses are using some form of technology to run their business, losing access to those systems for any length of time can be a major problem. Today, we’ll take a look at the cost of downtime, what causes it, and how to ensure that you do everything you can to keep it from negatively affecting your business.

It’s easy to take something you use every single day for granted. That’s something that a lot of car dealerships are feeling right now, as one popular automotive dealership software platform has been down for several days due to a cyberattack.

You don’t realize just how critical your line of business app is until it’s suddenly not available and you can’t do the work you used to do. Here’s the story.