Business Solutions & Software Group Blog

The Internet has given modern businesses the ability to grow like never before. On the flip side of the coin, the Internet can quickly bring down a business if a dissatisfied customer chooses to broadcast their negative experience and opinions. Therefore, it’s essential to take customer service seriously.

The word “hack” is a most peculiar word. When we use it, it’s often in the context of discussing a data breach. But did you know that “hack” has been a part of the English language since before computers and even electricity were a thing? Read on to learn more about the fascinating meanings of hack!

Mobile technology has changed the way that the business world operates. No longer do employees have to be tethered to their desks in order to remain productive at all times. Instead, they can work while on the road or from their home office. However, if your business’s mobile device management solution is too lax, it might encounter a number of different problems that could potentially ruin the mobile experience for your business.

In last weeks’ tip, we discussed various ways you can prepare for a big presentation, including the content development stage, audience definition, and practice sessions. This week, we’ll be discussing ways in which you can ensure that your presentation goes off without a hitch, so that your audience (and you) can benefit from it as much as possible.

Your mobile phone is meant to be an extension of productivity while you’re out of the office, but some people can’t resist the urge to mess around with the numerous entertainment applications right in front of them. Unfortunately, nowhere is this more true than in the office. What’s that? Your employees don’t waste time with mobile devices? Withhold judgment until you see the statistics. Your people might be wasting more time than you think.

One of the most common questions we are asked by our clients is, “What’s the best way to store my business’s data?” Questions like these are imperative to the survival of any business endeavor, as they force you to think in the grand scheme of things. So, what’s the best way to store your data long-term?

Whether you’re presenting at a trade show, webinar, conference, or giving a sales demonstration, giving a solid presentation is a crucial skill to master and add to your strategies. However, if you are part of the 74 percent of people who suffer from speech anxiety (glossophobia), these opportunities may seem incredibly daunting. With some solid preparation before your presentation and a few tricks to master while giving one, any professional can master the art of public speaking.

Not all new operating systems released are popular. A few examples from Microsoft’s past include Windows Vista and Windows 8. The reasons why they don’t take off vary, but the end result is the same; less users overall than other Windows operating systems. With Windows 10 on the horizon, one has to wonder if it will have a profound effect on the business world.

How much time do you waste on your mobile phone’s applications on a regular basis? With so much entertainment and social media at your fingertips, it can be tempting to just forget about work for a bit and zone out to Candy Crush. Unfortunately, it seems that a lot of employees have this mindset. The Nielsen Company made some shocking discoveries about how much time is wasted on mobile applications each month, and the results are disturbing.

Have you ever felt like you shouldn’t have sent that angry email? Do you second-guess yourself right before sending someone a stern talking-to? With Gmail’s new Undo Send feature, you have the opportunity to take back words that might not have been deserved, or simple mistakes that were meant for someone else. You have to think on your feet, though; the clock is ticking down every second you waste.

Have you ever wondered how your competitors are doing but haven't gotten up the nerve to ask them yourself? With these six apps, you’ll be able to keep track of what other people are saying about your competitors, as well as what they are saying about you.

As a business owner, you depend on your network security solution to protect your assets. You trust it to do its job without your intervention, but do you know how it works? One of the most basic parts of network security is a firewall. These are the first lines of defense against threats which can potentially steal information or destroy it completely. In order to get the most out of your network security solution, it’s your responsibility to understand how a firewall works.

Imagine getting back on the plane home and remembering that you have to go back to work in less than twelve hours. It might feel draining and just plain awful, but you might be relieved to know you’re not alone. Returning from a vacation doesn’t have to be as painful as it sounds. In fact, it can be easy if you approach it the right way.

We’re counting down the days until the release of Windows 10 on July 29th. The Microsoft hype train is in full gear and the world has high expectations for the new OS. This begs the question, “Should your business upgrade to Windows 10 as soon as possible?”

The online world is full of threats that are waiting for you to let your system's guard down. Thanks to powerful security measures, you might not be worried enough to consider that hackers have found ways to get around your defenses. If you’ve grown complacent, you might be in for a rude awakening when a hacker’s phishing scam works on you.

The smartphone was an incredibly valuable introduction to the business world, allowing entrepreneurs to exponentially increase productivity both in and out of the workplace. However, they are a double-edged sword, capable of cutting down barriers, or slicing productivity to ribbons with time-wasting apps and texting.

When you see the results of a major hacking campaign on the news, you might tend to sympathize with the victim. While most hacks target individuals or high-profile businesses, hackers have, for the first time, intentionally targeted each other. The attack in question occurred between Naikon, a cyberespionage group, and another group called Hellsing.

For eons, the human species has sought to improve efficiency through the integration of new innovative technologies. We always push toward the bright new future, a garden filled with shimmering hardware and the sweet, sweet smell of silicon. Everything is running smoothly, just like music, until you hear a note that doesn’t belong. Instead of a chorus of heavenly angels serenading you as you open the door to your server room, you hear the sound of failure; hardware failure, to be specific; and it’s not pretty.

There is so much content on the Internet that finding exactly what you’re looking for can be quite challenging. Search engines like Google and Bing help out immensely by narrowing down your search to one web page, but how do you find what you specifically need on a single page?

Many businesses go about their daily duties without understanding the difference between a cloud computing solution and virtualization services. Contrary to popular belief, they are, in fact, NOT the same thing. Rather, virtualization itself is an important part of integrating a cloud solution.