Michael DeMarco

While it may not be fun to consider the worst-case scenario, it is important that you have a plan to ensure that your business will be able to survive when the chips are down. This plan to ensure that your business will continue is called (appropriately enough) a business continuity plan, and needs to address a few things that we will go over here.

The one truth about technology is that it will always break--usually at the most inopportune time. When it does finally kick the bucket, how are you getting rid of it? It’s not as though you can just toss an old server or printer in the bin. Recycling your technology is the most responsible thing to do, but you have to be cognizant of the company you are trusting to dispose of your Compaq Presario from 1997, because they may not be doing what they are claiming to do; or worse yet, they may be trying to syphon data off your old hardware.

It’s not really news that Microsoft Word is one of the best pieces of software for productivity, but it will still surprise you from time-to-time. Since it can cost an arm and a leg to purchase the professional version of Adobe Acrobat for a singular purpose, people had to find a way to edit the .pdf files they received. Not surprisingly, Microsoft Word is a great solution to this problem. Today, we will show you how to edit a PDF in the newest version of Microsoft Word.

There has been a recent trend in the style of office management to give employees more influence over their environment, providing them with extra comforts to encourage productivity. However, persistent technology shortcomings have continued to undermine these efforts. In response, the concept of the smart office has developed.

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.