Business Solutions & Software Group Blog

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

Google’s Android line of smart devices have made their presence well-known in the business world. Google now offers a zero-touch enterprise solution for its Pixel-line mobile devices. The primary reason for this is that mobile devices are somewhat time-consuming to set up, especially on the business level. You can save time by pre-configuring these devices for your business to use using Pixel’s zero-touch solution.

Does your business struggle with maintaining its Windows workstations? If you do, we fully understand any frustrations you might have. It can be challenging and time-consuming to keep your technology in proper working order, but it doesn’t have to be. With a couple of proactive tips to help you better manage your computers, you’ll be able to waste less time and stay productive during your workday.

Does your organization have an internal IT department? If so, you’ve probably noticed that they are too busy problem solving to focus on improving your infrastructure. If they do have time to innovate, chances are they’re neglecting important maintenance. All it takes to improving your infrastructure and operations is, contacting your local managed service provider.

After 143 million people had their personal information put at risk in the Equifax data breach, it comes as no surprise that data security is an even hotter topic than usual. As much as you’d like to think that a breach like that would never happen to your business, this is an unrealistic hope that won’t do you any good if the threat of a data breach does come around. It is much better to be prepared.

Who needs a GPS device when you have all that you need, right in your pocket? We’re talking, of course, about your smartphone. Whether you have an Android device or an iPhone, Google Maps can make for a great alternative, and it sure beats trying to use an atlas. You can use Google Maps to chart the distance between any target destinations and your current location. You can even use it to get the total distance for an upcoming vacation.

Phishing--it’s a threat that tells a tantalizing lie to entrap its target, and one that you’ve likely heard of before. However, as technology has advanced, so have the opportunities that cybercriminals have to leverage phishing attempts. Smartphones, for instance, make it so that you must be aware and on the lookout for SMiShing scams.

The Equifax data breach has been a considerable issue for countless individuals, exposing sensitive information that could lead to identity theft and so much more. In response to this breach, some experts are recommending that consumers go as far as freezing their credit lines because of the potential for breaches. Well, it all comes down to a PIN--something that can be easily guessed by a hacker under the right circumstances.

You must consider a series of worst-case scenarios if you want to protect your business in the long run. While various factors such as physical security, employee training, and network security can help you mitigate the majority of issues you face, what happens when each of these efforts fails? You know what they say--prepare for the worst and you’ll never be surprised by a data loss event again.

The Internet is a vast place filled to the brim with threats, especially for businesses that need to preserve the integrity of their infrastructure and keep critical data safe. The Cisco 2017 Annual Cybersecurity Report states that ransomware is growing at a yearly rate of 350%, which is a considerable number to say the least. Here are five tips that can help you keep your business safe from ransomware infections.

Have you deleted a file and immediately regretted it? Well that may be easy enough to get the file back. What if your intention was to make that file disappear for good? Then you have to understand that the way many operating systems handle the deletion of files may present problems for you.

Every October, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) join forces to drive cyber security awareness. Cybercrime is a constant threat to individuals and businesses, alike. In fact, the risk is so significant that the US government decided to step up and offer information and resources stressing the importance of cyber security and raise awareness on the best practices to utilize when protect your nonpublic information.

Business continuity is an incredibly important part of running a business, but some smaller organizations underestimate just how crucial it is in the event of a disaster. Although FEMA estimates that more businesses are taking advantage of business continuity than ever before, not enough are. Business continuity is something that must be planned for, practiced consistently, and updated as needed. Does your business have a business continuity plan?

If you spend more than ten minutes with anyone from the technology industry, you may notice that they have a rather colorful vocabulary. It’s not too vulgar or anything, but it is chock-full of buzzwords that you may not fully understand. Here are some of the most frequently used words in the IT industry.

If you’ve ever managed a major IT project, you’re probably well acquainted with Murphy’s Law: “Anything that can go wrong, will go wrong.” Every project is going to have some rough patches. The key to overcoming these challenges lays not with the execution of the plan, but with the preparation. Here are four things to consider when you’re planning out your next long-term IT project.

Wanting to give donations in the wake of a disaster is admirable. However, with so many regions of the United States having been devastated by a natural disaster in recent weeks, there are dozens of illegitimate charities out there looking to take advantage of your generosity and compassion.

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

Is technology a major problem for your organization? If so you’re just like many small businesses out there that think they can’t afford proper IT maintenance and management. Thankfully, managed services threatens this misperception by bringing affordable preventative solutions to the table.

When Windows 8 launched, users of the operating system were all up in arms because they deviated from the Start menu that we know and love, in favor of a tiled menu screen. While many people went out and found the extension that turned tiles into the classic Start menu, others got used to working with the tile menu. With the release of Windows 10, the Start menu was back as the primary interface. If you’re one of those who adapted and enjoyed the tile menu of Windows 8, we’ve got good news: The tile menu is available on Windows 10!