Business Solutions & Software Group Blog

One of the most important decisions you’ll make for your business is how it manages communications. These days, you have advanced tools that can help you do more with less. Today, we’re covering one of those tools—Voice over Internet Protocol (VoIP)—and how you can leverage its powerful telephony capabilities to level up your business game.

Has your business moved on from traditional telephone systems yet? Voice over Internet Protocol, or VoIP, is one solution that makes sense for your operations and finances. Today, we want to explore the many benefits that your business can leverage from VoIP.

Voice over Internet Protocol, commonly called VoIP, is a technology that allows phone calls to be made over the Internet. It's a modern alternative to traditional phone lines, offering various advantages, from cost savings to advanced features.

VoIP is transforming how businesses communicate and is an essential tool for today's organizations, especially in the era of remote work. Let's go into why it is so popular amongst today's organizations.

Managing a business requires skill, but it also requires knowledge of what to do and how to act in certain situations. Failing to have the appropriate strategy for the appropriate time could lead to poor decision-making, or worse. Today, we want to explore some of the important things a business owner should remember as they relate to your software strategy.

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

Communication is critical to successfully working in a group, regardless of your role in that group, including your capability to be heard when you have something to contribute. Let’s review a few ways you can help make it more likely that your collaborators will ultimately hear you out.

Presentations can be a challenge for many people in the modern office. We wanted to make it a little easier to put together a great one, so we’re sharing some of our favorite tips for putting one together.

Video conferencing has become commonplace over the past few years, even as people return to their offices in the downturn of the COVID-19 pandemic. Many organizations had their hand forced into finding solutions for remote workers and it turns out that video conferencing has been a viable one. Today, we will go through some of the features you need to have in an effective video conferencing solution. 

Unified communication is one of the most important parts of running a business. When your team is working together toward a common goal, they require the use of a solution that enables them to work seamlessly. Thankfully, unified communication tools give your team a way to make operations easy and a method for bolstering company culture. Let’s talk about how your organization can implement unified communication tools and benefit from them.

Remote work might be a somewhat new concept for some organizations, but it has proven to be an exceptionally helpful tool to have at one’s disposal. All that said, however, there are certain weaknesses that must be addressed if you want to take full advantage of the cloud, with one of them being the disconnection that comes from remote work. What does this disconnect mean for your business?

Most businesses stick to a schedule to help ensure that their processes are chugging along efficiently, and that everyone has a task to ensure that the business is optimally productive. Of course, these kinds of things aren’t always easy. However, modern cloud software solutions are now available to make it a lot simpler.

Today’s businesses have swiftly adopted video conferencing, even before business continuity required it. Considering this, let’s examine how your team can make the most of their video conferences with a few tips.

Video conferencing has been one of the surprise winners of the COVID-19 era. As large percentages of people are asked to distance from others, one solution that has been extremely popular is to have meetings over the Internet. While seemingly the whole world is using video conferencing solutions, for the business, there are other considerations that have to be made. Today, we’ll hit on some strategies you can use to improve the security of your web conferences. 

Nowadays, efficiency is the name of the game and productivity is almost always in a business’ top priorities. For these goals to be met, your team needs to know what they are doing. This is precisely why it is so important for them to be trained properly. For this week’s tip, we’ll be going over a few training approaches for you to consider adopting as you educate your team.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

Today, a business accumulates a lot - a lot - of files as time passes, and for the most part, they all need to be stored somewhere. In addition to that, there’s a good chance that multiple people will need to remain involved with these files. These challenges can be resolved by adopting solutions devoted to file sharing and collaboration. To assist with this process, we’ve decided to share a few best practices that will help make your implementation much easier.

Many businesses have begun to take advantage of the benefits that come with having remote workers. One tool that has seen an increase in utilization as a result is a conferencing solution. Communications are extremely important for the growing business, and with a full-featured conferencing tool at your disposal, you can expect to see the following benefits. 

How would you feel if a video of you appeared online, saying things that you never actually said? While you may not be the one targeted by this kind of action, this situation is very real, thanks to a relatively recent development in machine learning and artificial intelligence. Known as “deepfakes,” these videos have made it crucial to examine media from a place of skepticism.

There is no denying that social media is one of the most powerful communication tools of our time, especially for businesses trying to communicate with their clients and customers. However, while you will want to have an account for your business on social media, you might not want a presence of your own. Today, we’ll discuss this quandary, and how you can resolve it.

In a recent update, Microsoft added Skype to the taskbars of many PCs. While many may believe that they don’t use Skype, they actually have an account because it is tied to their Microsoft account. If you don’t want people to be able to find you on the video chatting service, you’re going to want to follow the instructions we’ve outlined here.