Your business tools might work well on their own, but how do they hold up when you look at how they interact with one another? Implementing solutions based on synergy can unlock various benefits for your business, including a more functional and streamlined operational infrastructure. To showcase this, we have three solutions that work fine on their own, but even better with each other: Voice over Internet Protocol (VoIP), Endpoint Detection and Response (EDR), and Multi-Factor Authentication (MFA).
These solutions might look different at first glance, but in combination, they all collaborate to make a big difference for your company.
VoIP + EDR: Enabling Secure, Mobile Communications
Your business phone is more than just a handset; it’s an app on your laptop or smartphone, and that comes with various advantages (and detriments).
VoIP is a software-based communications app, which means it frequently depends on the health and security of the device it’s installed on to stay safe. EDR can protect your VoIP app, and in the event a user downloads a malicious file, EDR can ensure that the infection doesn’t influence any communications, like a sensitive client call or meeting. Communication is also encrypted through EDR, and since the device is monitored, your team can know with confidence that their calls are safe and secure regardless of where they are working.
With this greater sense of mobile security, your business has more flexibility and more options than ever before.
MFA + VoIP: Protecting the Frontlines
A hacker can cause a lot of trouble for your business if they infiltrate your phone system.
In a case of a hijacked phone infrastructure, cybercriminals can call your clients, spoof your caller ID, and request fraudulent wire transfers. With MFA, however, you can stop them in their tracks, as they will need more than a simple password to access your account. Modern tech stacks use what’s called Single Sign-On, or SSO, so employees will likely have just one MFA-protected login that works for their entire collection of work devices—phones, emails, and even files included.
With an MFA tool like this, you’ll not only reduce password fatigue at your business, but also ensure the keys to your business are always protected.
EDR + MFA: The Security Loop
If your systems can play nicely together, they can work together to stop a data breach in real time, all without human interaction.
For example, let’s say your EDR solution catches suspicious behavior on a laptop or mobile device. It can trigger an MFA prompt, and if the user cannot verify their identity, the EDR can lock the device and sign the user out of all company apps. With such a system in place, you’ll find your network becomes quite efficient at handling most problems, even if your staff aren’t on the clock.
The big lesson to learn here is that you don’t need to keep buying more powerful software. Rather, you just need systems that work well together. That’s where we come in.
Business Solutions & Software Group are tried and tested professionals who can help you integrate VoIP, MFA, EDR, and any other IT solution into the fabric of your business operations. Learn more today by calling us at (954) 575-3992.
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