It sure seems that, very suddenly, artificial intelligence is everywhere you look… including many of the tools that are available for your business to use and—most likely—the ones you are already using. It can certainly be intimidating, to say the least. Have these kinds of feelings prevented you from incorporating these tools and capabilities into your workflows?
That would be a very fair reaction to the influx of promises that AI seems to come with, which is why we wanted to hit the reset button, so to speak. Let’s get back to basics and talk about some simple benefits that AI-empowered tools can bring to your small or medium-sized business right now.
Three Available AI Tools SMBs Could Use
AI Can Provide Basic Customer Support at All Hours
There are only so many hours in the day, and your business is only open for so many of those. The trouble is, your customers’ questions can come at all hours. Fortunately, AI can help you give them the answers they need via a chatbot on your website, as well as help schedule appointments and identify promising prospects.
This helps you give your customers what they are looking for, when they are looking for it, all while allowing your team more opportunities to do the work they were hired to do.
AI Can Help You Keep Your Business Equipped for Success
There is already so much to keep track of throughout your day… and while your inventory is certainly important to have a handle on, it is infamously time-consuming to manage. Modern tools can utilize AI to effectively automate these processes, also providing you with improved insights to stock your business more efficiently.
AI Can Handle the Annoying Busy Work
A lot of the software and applications you currently use have probably already incorporated AI to some degree. For instance, if your accounting software automatically categorizes your different expenses, it is likely using AI. If you use Google’s or Microsoft’s workplace tools, AI’s there and ready to help.
We Provide Expert Assistance for Your Essential Business Technologies
Clearly, AI-enhanced tools are here to stay… they can and do make a lot of the workday far easier. You just have to be smart about how you implement it to ensure it is secure and effective. That said, you don’t have to do this alone. Businesses that partner with Business Solutions & Software Group can access a whole team of IT professionals who handle exactly these needs and more.
Your business could be one of them! Let’s talk about how we can help you create a modern and effective plan for your business technology, incorporating AI where appropriate. Give us a call at (954) 575-3992.
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