Business Solutions & Software Group Blog

People use computers for almost everything nowadays. However, when they don’t work as intended it can be endlessly frustrating. Whether you have hardware that isn’t properly connecting, or you have software that isn’t responding the way it normally does, many times before you call for assistance there are things you can do to try and fix the problem, or at the very least, understand what the issue is. This process is called troubleshooting. Today, we’ll take a look at what it means to properly troubleshoot computer issues, and when it is your responsibility to look to the professionals as to not cause more problems than when you started.

Touchscreen technology has changed the way that a lot of people access popular devices, such as smartphones, tablets, and even laptops. Children that grow up in the modern world are so accustomed to using touchscreen technology that any monitor or screen that doesn’t have touchscreen features is seen as strange. Is the world moving in a direction where ordinary screens are antiquated? Perhaps--but perhaps not.

Being a business owner in charge of new IT procedures can be a major pain, especially when it comes to your employees. How often do you experience pushback on any significant change to your IT infrastructure or policies? You’re not the only one--many organizations are in the same boat as you, and it can be a difficult situation to be in.

Every so often, it can be good to get back to basics for a bit of review. That’s why we’re going over five ways that you can improve your security through basic best practices for this week’s tip!

Each day tens of thousands of people from all over the world are hacked. Not just sent run-of-the-mill phishing emails, but legitimately hacked. This has made the cybersecurity industry grow at a rate only surpassed by the Internet of Things (which ironically may be one of the largest threats to cybersecurity in the world). We thought it would be good to go over some of the largest cybercrimes of the first half of 2018, and some telling statistics that will give you an idea of what exactly you are up against.