Business Solutions & Software Group Blog

Business Solutions & Software Group Blog

Business Solutions & Software Group has been serving the Coral Springs area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three New Features Being Added to Future Data Backup

Three New Features Being Added to Future Data Backup

When you think of innovation, data backup isn’t always at the top of the list of subjects that come up. As the demand for data security and redundancy grows, however, we are beginning to see some interesting innovative features being added to data backup. Let’s take a look at three interesting new features future data backup systems will include. 

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Cybercrime Stats Show Major Concerns for Board Members and Business

Cybercrime Stats Show Major Concerns for Board Members and Business

It’s not just major corporations and enterprises that need to worry about cybercrime and other types of digital threats; even the small businesses and local shops of the world have to contend with cyberattacks that could potentially strike at any moment. Let’s examine some statistics concerning one of the fastest growing threat vectors out there.

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Need a Boost to Your Business? Implement These Technology Solutions

Need a Boost to Your Business? Implement These Technology Solutions

Businesses that provide a service rather than a physical product will know all too well how often they require specific software solutions to manage operations. They also use these tools to provide excellent customer service and support. Let’s go over some of the most common and helpful software that a service business might implement.


Customer Relationship Management (CRM)

With CRM tools, businesses can manage their relationships with customers by tracking interactions and automating sales throughout the marketing process. It’s one centralized application for a business’ operations that can dramatically improve the way a business interacts with clients and customers.

Appointment Schedule Software

An online appointment scheduling software can help clients book appointments with individuals through a convenient online portal. It’s helpful to integrate a tool like this into your CRM or project management software, too.

Service Management Software

Since businesses offer services, it makes sense to have a service management software to help with things like scheduling field visits, managing work orders, or tracking technician locations.

Billing and Invoice Software

If you can use tools to make your billing, invoicing, and payment processing easier, you’ll be doing your business and its finances a huge favor in the long term.

Customer Support and Helpdesk Software

With customer support and helpdesk software, businesses can better work with customers through support tickets and a communication portal that improves transparency.

Project Management Software

Projects will be your service model’s lifeline, so being able to manage and track them, along with any resources they might require, will allow your organization to collaborate better.

Communication Tools

Collaboration tools will let your organization build solid internal and external communication channels with employees and potential clients.

Accounting and Financial Software

If you can make financial transactions, expense tracking, and financial reporting easier, you’ll be able to keep your organization as profitable and organized as possible.

Feedback and Review Management Software

With a feedback and review management system in place, you can get feedback from clients through online reviews, giving you ways to maintain your reputation and share the great work you do.

Inventory Management Software

If you need to track internal products, orders, shipments, and purchases, you’ll want to make sure you have specialized software to keep everything organized.

Data Analytics and Reporting Platforms

Data analytics tools can give you reporting capabilities to make better decisions. If you use this information appropriately, you can ensure that your business makes the best use of all resources at its disposal.

Business Solutions & Software Group can equip your business with all the technology tools it needs to succeed. To learn more, call us today at (954) 575-3992.

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5 Considerations You Need to Understand Before You Purchase Hardware

5 Considerations You Need to Understand Before You Purchase Hardware

Every business faces two crucial IT decisions: selecting the appropriate hardware for its operations and determining when it's time for a hardware upgrade. In today's landscape, there's a plethora of choices available to decision-makers that were previously unavailable. While this provides more options, it also makes hardware decisions both easier and more complex due to the numerous factors to consider. Let's take a look at some of these factors today.

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Eight Ways to Make Your Business More Efficient

Eight Ways to Make Your Business More Efficient

Efficiently organizing your business is essential to boost productivity, cut costs, and achieve your objectives. This, however, isn’t always simple. Here are some recommended strategies our technicians have to enhance your business organization.

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About Business Solutions & Software Group

Business Solutions & Software Group has been serving the South Florida area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Business Solutions & Software Group is proud to announce the launch of our new website at www.bssgcorp.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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10211 W Sample Road Suite 114
Coral Springs, Florida 33065

Mon to Fri 9:00am to 6:00pm

help@itcloud360.com

(954) 575-3992