Business Solutions & Software Group Blog

IT can be a tricky concept to the business owner, and we all know how touchy technology can be at times. It can be working one minute, then completely incapacitated the next. This unpredictability is one reason why the concept of help desk support was created. It’s an important way to assist individuals when they need help most.

As the world’s most popular search engine, Google has been known as an innovator for a long time. Google’s worldwide popularity has even turned its name into a verb: “to google,” or to search for something using Google. Despite its rather prestigious reputation, the developers at Google still know how to have a good time, as evidenced by their wide array of hidden Easter eggs.

Have you ever been prompted to change your password, then forgotten what the new one was twenty seconds later? Changing passwords consistently is a good practice, but let’s face it; unless you have them put away somewhere, you are probably going to forget about them at least once (unless you use a post-it note on your monitor, which is never a good idea). Additionally, if passwords are short and easily guessable, you risk being targeted by a phishing attack or other hacking attack.

Microsoft’s Internet Explorer is one of the most widely used web browsers, despite the fact that it has a tendency to crash from time to time. In order to improve the product and prevent future bugs, glitches, and crashes, IE creates an error report after every crash. Most of these reports go unsent, or so Microsoft thought.

A quick scan of the past year’s headlines will show that a data-loss scenario resulting from a hack can unexpectedly hit any business, big or small. Your company needs to have a data backup solution in place, and it’s imperative that backups are taken regularly. Has it been awhile since you last backed up your data?