Business Solutions & Software Group Blog

There are few applications that have come along that are as attractive as VoIP is to a small business owner or administrator. The promise of eliminating the recurring expense of a commercial phone bill, while using the bandwidth that’s already on the books seems like a complete no-brainer for a business, but there are some pitfalls that have to be sidestepped to get the most out of a VoIP solution. Today, we will look at all the pros and cons of implementing a dedicated VoIP solution, and whether the promise of the technology matches up to the reality of deploying it.

Running a business isn’t getting any cheaper--in fact, it’s only getting more expensive. This drives businesses to save as much as possible on operations and business-critical applications. One of the best ways to cut out unnecessary costs is to implement software solutions that spread-out costs over a span of time. You too can take advantage of the cloud to gain access to critical communication solutions.

For a business to prosper, there has to be more than a casual consideration of the expense report. Most businesses do their budget yearly, but some smaller organizations have gone to a three-month (or quarterly) budget to improve their ability to be more agile with their capital. There are times, however, where no matter what you seem to do, expenses outfox profits and your company has to take a hard look at what they are going to do to right the ship.

What’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

Almost 20 years ago, a class of fifth grade students from Helena, Montana produced a PSA video about the future-changing possibilities of the Internet. When this PSA was shot in 1995, only 0.4% of the world's current population (16 million people) used the Internet. Now, almost 39% of the world is online, making this video scary accurate!