Business Solutions & Software Group Blog

When you think about technology maintenance, how often do you tend to address issues with your infrastructure? Do you wait for something to go wrong before addressing it? If so, you are going about technology maintenance all wrong. When you take this break-fix approach to your IT infrastructure, you run the risk of serious complications that could result in expensive downtime and costly repairs.

There is no greater tool for your business’ success than the technology it uses, at least in theory. If you want to maximize the value you get from your technology, you need to make the correct decisions, which is easier said than done. Let’s go over some of the things to not do with your business technology.

Even though technology can provide some incredible returns on your investment, many businesses struggle with managing and maintaining it properly. Small businesses in particular have more restrictions placed on them compared to major enterprises, especially in regards to budget, workforce, or workspace. How can small businesses stay competitive against companies that have so many more resources available to them? Managed services is an ideal solution, and one that can at least alleviate some of the challenges that come from technology maintenance.

For small businesses with a more limited budget and access to resources, technology management can be a major pain point. Fortunately for these small businesses, they have access to a tool that allows them to compete with larger organizations: managed IT services. A managed service provider can help a good small business become a great small business, and it all boils down to the way that technology is managed.

Software giant Adobe will cease support of Flash Player and the 24-year-old software will retire at the end of the year, according to the company. This is a pretty big deal, and the loss is one that will be felt by many businesses. Or will it?

So, you’ve decided to seek out external assistance with your critical business technology and its upkeep, and now you’re wondering how to tell which of your support options is going to give you the best value for your investment. While we may be biased, we still feel justified in our belief that—when compared side-by-side—a managed service provider will always be the better choice.

When it comes to their necessary hardware, there are some things that most businesses generally have in common, differences in scale notwithstanding. As such, businesses of all sizes should consider the same things while putting together their IT infrastructure. For this week’s tip, we’re going over these considerations to benefit your hardware planning and implementation.

We’re just shy of halfway through 2020, and it is already apparent that this will go down as one of the most challenging years for businesses around the world for some time. With many businesses facing extensive and continued pauses in their operations, many will be looking for opportunities to get more out of their investments. Managed IT services are one such opportunity.

Every business owner or manager has to weigh the risks and the rewards of any decision. Whether to hire an internal IT support team or to outsource that responsibility is just one choice that has to be made eventually. If you are in the market for IT management resources, we’re here to tell you that managed IT is as valuable a service as you can get for your business.

Make no mistake about it, your business relies on information technology. For that reason it is important to have reliable and efficient IT support. Finding the right support fit for your business can go a long way toward keeping these systems working as intended. In order to accomplish this, business owners may have to lean on their IT support provider. Let’s take a look at what IT support can do for your business. 

As a managed IT services provider, we are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

One of the best things about information technology today is that it is frequently improved. However, this improvement makes it crucial that you keep up with these changes. A managed service provider can greatly assist you with these procurement needs. Here, in part five of our managed service value series, we’ll discuss how invaluable this assistance can be.

Most of us are old enough to remember when you had to bring your computer into the shop to get it fixed. This break/fix method in neither affordable nor efficient when you are dealing with several computers. IT services and support has evolved and now is available around the clock though a managed service provider. Businesses that once had to spend large parts of their operational capital on IT administrators now have the opportunity to cut their IT support costs and get comprehensive support regardless.

Are you looking to get your current IT situation under control? Whether you are dealing with repeat issues, slow response times, or you are simply looking to grow and upgrade what you currently have, it’s important to know what you are up against and have an idea of where to go next.

We’ve long accepted that, as an IT provider, there are a lot of stereotypes about what we can do and how we do it. Yet, just because we’ve accepted it, doesn’t mean we aren’t going to do anything about it. That’s why we wanted to use this blog post to clear up a few misconceptions about the nature of IT services.

Do you understand what a managed service provider does for businesses just like yours? Some of what a MSP does can be a bit confusing if it’s not explained properly, leading to misinformation spreading. We wanted to take a moment to clear up what it is we help our clients with, as well as what we can accomplish for your business.

As a managed service provider, one of our responsibilities is to ensure that your computing infrastructure is running without issue, and also without unduly interrupting your other employees. To accomplish this, we leverage remote monitoring and management tools that provide your operations with some notable benefits.

Like cars and industrial equipment, computers are complex machines. To function properly they will need to be maintained, and sometimes fixed. Components inevitably fail, users (very) often make mistakes, and sometimes other people deliberately break things out of a litany of emotions. If your computer has seen better days, and you’ve done all you can, seeing if you can get it repaired will involve unhooking it and bringing to your local computer guy.

Thanks to what’s become known as the “as a service” business model, organizations of all sizes can take advantage of great services that once may not have been as accessible. Even better is that they are often provided at an even more affordable rate than ever before. We’ll walk you through the specifics of what you can expect to receive from a using an “as a service” model.

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.